Current Openings

Our Pilger branch is looking to fill a part-time or full-time Customer Service/New Accounts Representative position.

Primary Responsibilities

• Provide exceptional & knowledgeable customer service.
• Maintain a positive attitude to effectively communicate with others by phone and in person
• Open new accounts; DDA, Savings, Certificate of Deposits, IRA’s and HSA’s
• Cross-sell additional products when opening new accounts: Online banking, ATM & Debit cards, Credit Cards, ID Protect Plus, Safety Deposit Box as well as informing the customer of our other services such as our loan products and financial services.

Secondary Responsibilities

• Attend banking schools and seminars as required to maintain knowledge of bank products, policies, and procedures, and compliance.
• Process customer transactions, including receiving deposits, verifying cash, issuing receipts, making withdrawals, and cashing checks.
• Performs bank operations and security functions by properly inputting data for account transactions, handling cash drawer and vault transactions, managing cash levels and participating in dual-control functions (night depository, mails deposits, and ATM transactions).
• Available to work fluctuating hours, including Saturdays, and as the need arises, to cover for other employees on vacation or in their absence.
• Participate with other bank staff in customer and prospect calls.

Qualifications

• Education: A high school diploma or equivalent is required.
• Skills/Ability: Exceptional customer service skills are required as this person will assist customers directly with loan transactions, questions, and research. Applicant must be detail-oriented, self-motivated, and an effective time manager. Applicant should possess good verbal and written communication skills as well as good computer skills are desired.